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E-commerce
12 employees • $2M revenue

Online Boutique Drowning in Customer Emails

The Problem

  • • 200+ customer emails daily — 60% were repetitive questions
  • • Customer service team working 10-hour days to keep up
  • • Response time: 4-8 hours (customers getting frustrated)
  • • Missing sales opportunities after 6pm and weekends
  • • Monthly cost: $4,500 in customer service labor

What We Built

AI chatbot on website + email integration
Trained on product catalog, policies, FAQs
Connected to order tracking system
Smart escalation for complex questions

The Results

BEFORE
Daily emails: 200
Response time: 4-8 hours
Weekly workload: 20 hrs
Monthly cost: $4,500
After-hours: Lost sales
AFTER
AI handles: 150 (75%)
Response time: <1 min, 24/7
Weekly workload: 7 hrs
Monthly cost: $2,800
After-hours: Captured!
Monthly Savings
$1,700
Annual ROI
$20,400

"We were skeptical at first, but the AI handles most questions better than we did—and never sleeps. Our customer satisfaction scores actually went UP."

— Sarah M., Store Owner

Healthcare
6 staff • 500+ patients/month

Dental Clinic's Appointment Scheduling Chaos

The Problem

  • • Front desk staff spending 12+ hours/week on phone scheduling
  • • Patients calling outside office hours got no response
  • • 25% no-show rate due to forgotten appointments
  • • Manual reminder calls took 6+ hours weekly
  • • Lost revenue: $8,000/month from no-shows

What We Built

24/7 AI phone system for appointment booking
Automated reminders via text & email
Online booking portal on website
Integration with practice management software

The Results

BEFORE
Phone time: 12 hrs/week
No-show rate: 25%
Reminder calls: 6 hrs/week
Lost revenue: $8,000/mo
After-hours: Missed calls
AFTER
Phone time: 3 hrs/week
No-show rate: 8%
Reminder calls: Automated
Lost revenue: $2,500/mo
After-hours: Bookings 24/7
Revenue Recovered
$5,500/mo
Time Saved
15 hrs/week

"Our front desk team can now focus on welcoming patients instead of being glued to the phone. And our no-show rate dropped by 70%!"

— Dr. Jennifer K., Practice Owner

Professional Services
8 employees • 200+ clients

Accounting Firm Drowning in Admin Work

The Problem

  • • Staff spending 15 hours/week on data entry
  • • Manually categorizing and filing client documents
  • • Email inbox chaos—important messages buried
  • • Billing $150/hour but doing $20/hour work
  • • Team burnout during tax season

What We Built

Smart document intake and auto-categorization
AI email assistant for client communications
Automated invoice follow-up system
Data extraction from PDFs and forms

The Results

BEFORE
Admin time: 15 hrs/week
Doc processing: Manual
Email sorting: Manual
Wasted billing: $2,250/week
Team morale: Low
AFTER
Admin time: 4 hrs/week
Doc processing: Automated
Email sorting: Auto-routed
Reclaimed billing: $1,950/week
Team morale: High!
Billable Hours Reclaimed
$7,800/mo
Time Saved
11 hrs/week

"My team can finally focus on what they're good at—advising clients, not data entry. Best investment we've made."

— Michael R., Managing Partner

Real Estate
Solo agent • 100+ properties

Real Estate Agent Missing Hot Leads

The Problem

  • • 40% of inquiries came while showing properties or after hours
  • • Leads going to competitors who responded first
  • • Spending 8+ hours/week answering the same questions
  • • Can't be in two places at once during busy weekends
  • • Estimated $15K/month in lost deals

What We Built

24/7 AI assistant for property inquiries
Auto-send property details and photos
Smart showing scheduler based on availability
Lead qualification and priority scoring

The Results

BEFORE
Lead capture: 60%
Response time: 2-6 hours
FAQ time: 8 hrs/week
Lost deals: ~$15K/mo
Showings: Manual chaos
AFTER
Lead capture: 95%
Response time: <1 minute
FAQ time: 1 hr/week
Recovered deals: +$12K/mo
Showings: Auto-scheduled
Additional Monthly Revenue
$12,000
Time Saved
7 hrs/week

"I'm closing more deals because I'm not losing leads to faster-responding competitors. The AI handles the initial inquiry and I jump in when they're ready to see properties."

— David L., Real Estate Agent

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