Privacy Policy

1. Introduction

Polaris AI Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our applications, websites, and services (collectively, the "Services").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our services
• Use our applications
• Contact us for support
• Subscribe to our newsletters or communications
• Participate in surveys or provide feedback

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Account credentials (username, password)
• Profile information
• Payment and billing information (processed securely through third-party payment processors)
• Communications with us

2.2 Automatically Collected Information

When you use our Services, we may automatically collect certain information, including:

• Device information (device type, operating system, unique device identifiers)
• Usage data (app features used, interaction data, session duration)
• Log data (IP address, browser type, access times, pages viewed)
• Location data (with your permission)

2.3 Information from Third Parties

We may receive information from third-party services you connect to our applications, such as social media platforms or authentication services.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Services
• To process transactions and send related information
• To respond to your comments, questions, and customer service requests
• To send you technical notices, updates, security alerts, and support messages
• To communicate with you about products, services, offers, and events
• To monitor and analyze trends, usage, and activities
• To personalize and improve your experience
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting and storage providers
• Payment processors
• Analytics providers
• Customer support services

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

We may share or transfer your information in connection with a merger, sale, acquisition, or other business transaction.

4.4 With Your Consent

We may share your information with your consent or at your direction.

We do not sell your personal information to third parties.

5. AI and Data Processing

Polaris AI Studio develops AI-powered applications and tools. When you use our AI features:

• Your input data may be processed to provide AI-generated responses or content
• We may use aggregated, anonymized data to improve our AI models
• We implement appropriate safeguards to protect your data during AI processing
• You retain ownership of content you create using our tools

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure coding practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Withdraw Consent: Withdraw consent where we rely on it

To exercise these rights, please contact us at info@polarisaistudio.com.

9. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information about a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and disclose, and the right to delete your personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.