Whether you need technical support or want to discuss how AI can transform your business, we're here to help.
Monday - Friday
9:00 AM - 6:00 PM EST
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Quick answers to common questions
For inquiries, we typically respond within 24 hours during business days. Technical support requests are prioritized based on severity—urgent issues are addressed immediately.
All Professional and Enterprise plan clients receive emergency support contact information. Email info@polarisaistudio.com with "URGENT" in the subject line.
Absolutely! We offer free 30-minute consultations to discuss your business needs and how AI automation can help. No sales pressure, just honest advice.
We primarily use email and scheduled video calls to ensure we can provide detailed, documented support. This allows us to share screens, send files, and keep a record of solutions.